⭐ ASR PROPERTY SERVICES – FULL TERMS & CONDITIONS ⭐
(Incorporated by reference into all Agreements and Proposals)
1. Acceptance & Authority
By entering into a Service Agreement with ASR Property Services (“Seller”), the Buyer acknowledges and agrees to these Terms & Conditions and confirms they are authorized to approve work for the listed property. If any part of this Agreement is found unenforceable, the remaining provisions shall continue in full force and effect. The Buyer agrees to hold the Seller harmless from all claims, losses, damages, or liability arising out of winter services, except in cases of proven gross negligence or intentional misconduct. Seller’s liability is strictly limited to the amount paid for the specific service giving rise to the claim and expressly excludes lost profits, business interruption, consequential damages, special damages, or reputational harm. Payments for services are non-refundable. Seller may discontinue or cancel service at any time. Buyer is responsible for payment of all services rendered up to the time of cancellation. Buyer must report any alleged damage or service concern in writing within 48 hours so Seller may investigate promptly. Failure to do so constitutes a waiver of the claim. Before filing any lawsuit, initiating arbitration, posting public reviews, or publishing negative comments, Buyer agrees to participate in third-party mediation in good faith. Buyer agrees not to delay, withhold, or offset payments for any reason. Buyer acknowledges that services performed may constitute property improvements and may be subject to construction lien rights if unpaid. These Terms may be updated periodically, and the most current version posted on the Seller’s website shall govern. This Agreement is governed by Wisconsin law, and venue for all disputes shall be Outagamie County, Wisconsin.
2. Definition of a Winter Event
A “winter event” includes any condition involving snow, sleet, ice, freezing rain, frost, melting, refreezing, drifting, or any other winter weather requiring surface management.
3. Service Timing, Triggers & Discretion
Seller uses professional judgment to determine:
Service may occur at any time of day or night as required by weather and operations. Service times may vary due to weather severity, traffic, access limitations, safety requirements, operator rest, or equipment issues. Seller is not liable for delays caused by third-party interference, blocked access, parked vehicles, or tenant/employee activities.
4. Ice Melt, Salt Materials & Application
Ice melt and salt may be applied before, during, or after winter events. Application tiers may include:
Material Shortages During periods of high demand, ice melt materials may be limited, and availability, pricing, or application rates may be adjusted as needed. Substitute products may be used when necessary.
5. Plowing, Snow Placement & On-Site Limitations
Plowing generally begins after a storm ends or when accumulation reaches approximately 3", unless earlier service is needed for safety. Snow will be pushed to on-site storage areas unless otherwise agreed in writing. Equipment—other than hand tools—will not be operated within 12 inches of structures, vehicles, fences, stairs, curbs, or hardscaping. Areas blocked by vehicles or obstructions may not be cleared.
6. Snow Removal (Hauling)
Snow removal is a separate service billed hourly, including travel time, with:
7. Property Marking Requirements
Buyer must clearly mark:
8. No Guarantee of Conditions
Buyer acknowledges that winter surfaces inherently carry risk and that complete elimination of snow and ice hazards is not possible.
Seller does not guarantee:
9. Waiver of Claims
Failure to report concerns or damage within 48 hours constitutes a complete waiver of the claim.
10. Term, Renewal & Cancellation
This Agreement is a three-year term and renews automatically each year unless Buyer submits written cancellation between April and June, confirmed by Seller. Non-payment does not constitute cancellation. Renewal pricing may adjust annually based on market conditions, inflation, costs, or material availability and will remain reasonable and consistent with industry standards. All payment, liability, indemnity, and enforcement provisions survive cancellation or expiration.
11. Payment Terms & Enforcement
Invoices are due upon receipt or within the stated payment term. A seven-day grace period applies, after which interest may accrue at 2% per month or statutory maximum.
Invoices not disputed in writing within 48 hours are deemed accurate and constitute an account stated. Past-due invoices may incur reasonable administrative fees, lien processing fees, collection fees, management time, attorney’s fees, and court costs. These charges constitute reasonable liquidated damages, not penalties. Buyer is responsible for all reasonable costs incurred to secure payment. Non-payment does not cancel this Agreement.
12. Confidentiality
This Agreement and all related documentation contain confidential business information. Unauthorized disclosure or use is prohibited.
© 2025 ASR Property Services, Inc. and its divisions. All rights reserved.
By entering into a Service Agreement with ASR Property Services (“Seller”), the Buyer acknowledges and agrees to these Terms & Conditions and confirms they are authorized to approve work for the listed property. If any part of this Agreement is found unenforceable, the remaining provisions shall continue in full force and effect. The Buyer agrees to hold the Seller harmless from all claims, losses, damages, or liability arising out of winter services, except in cases of proven gross negligence or intentional misconduct. Seller’s liability is strictly limited to the amount paid for the specific service giving rise to the claim and expressly excludes lost profits, business interruption, consequential damages, special damages, or reputational harm. Payments for services are non-refundable. Seller may discontinue or cancel service at any time. Buyer is responsible for payment of all services rendered up to the time of cancellation. Buyer must report any alleged damage or service concern in writing within 48 hours so Seller may investigate promptly. Failure to do so constitutes a waiver of the claim. Before filing any lawsuit, initiating arbitration, posting public reviews, or publishing negative comments, Buyer agrees to participate in third-party mediation in good faith. Buyer agrees not to delay, withhold, or offset payments for any reason. Buyer acknowledges that services performed may constitute property improvements and may be subject to construction lien rights if unpaid. These Terms may be updated periodically, and the most current version posted on the Seller’s website shall govern. This Agreement is governed by Wisconsin law, and venue for all disputes shall be Outagamie County, Wisconsin.
2. Definition of a Winter Event
A “winter event” includes any condition involving snow, sleet, ice, freezing rain, frost, melting, refreezing, drifting, or any other winter weather requiring surface management.
3. Service Timing, Triggers & Discretion
Seller uses professional judgment to determine:
- Trigger depths
- Trigger times
- Appropriate timing of plowing, salting, and ice management
- Equipment, materials, and methods used
Service may occur at any time of day or night as required by weather and operations. Service times may vary due to weather severity, traffic, access limitations, safety requirements, operator rest, or equipment issues. Seller is not liable for delays caused by third-party interference, blocked access, parked vehicles, or tenant/employee activities.
4. Ice Melt, Salt Materials & Application
Ice melt and salt may be applied before, during, or after winter events. Application tiers may include:
- Light: 250 lbs/acre
- Average: 500 lbs/acre
- Heavy: 1,000 lbs/acre
- Extreme: 2,000 lbs/acre
- Harm to vegetation, landscaping, soil, or living organisms
- Surface deterioration, wear, staining, or spalling
- Corrosion to metal, concrete, asphalt, pavers, and masonry
Material Shortages During periods of high demand, ice melt materials may be limited, and availability, pricing, or application rates may be adjusted as needed. Substitute products may be used when necessary.
5. Plowing, Snow Placement & On-Site Limitations
Plowing generally begins after a storm ends or when accumulation reaches approximately 3", unless earlier service is needed for safety. Snow will be pushed to on-site storage areas unless otherwise agreed in writing. Equipment—other than hand tools—will not be operated within 12 inches of structures, vehicles, fences, stairs, curbs, or hardscaping. Areas blocked by vehicles or obstructions may not be cleared.
6. Snow Removal (Hauling)
Snow removal is a separate service billed hourly, including travel time, with:
- One-hour minimum
- 15-minute billing increments
7. Property Marking Requirements
Buyer must clearly mark:
- Curbs and islands
- Utilities and hydrants
- Obstacles, drains, and raised structures
- Hazards and areas requiring special attention
8. No Guarantee of Conditions
Buyer acknowledges that winter surfaces inherently carry risk and that complete elimination of snow and ice hazards is not possible.
Seller does not guarantee:
- Bare pavement
- Dry pavement
- Slip-free or ice-free surfaces
- Performance of de-icing materials during extreme cold
9. Waiver of Claims
Failure to report concerns or damage within 48 hours constitutes a complete waiver of the claim.
10. Term, Renewal & Cancellation
This Agreement is a three-year term and renews automatically each year unless Buyer submits written cancellation between April and June, confirmed by Seller. Non-payment does not constitute cancellation. Renewal pricing may adjust annually based on market conditions, inflation, costs, or material availability and will remain reasonable and consistent with industry standards. All payment, liability, indemnity, and enforcement provisions survive cancellation or expiration.
11. Payment Terms & Enforcement
Invoices are due upon receipt or within the stated payment term. A seven-day grace period applies, after which interest may accrue at 2% per month or statutory maximum.
Invoices not disputed in writing within 48 hours are deemed accurate and constitute an account stated. Past-due invoices may incur reasonable administrative fees, lien processing fees, collection fees, management time, attorney’s fees, and court costs. These charges constitute reasonable liquidated damages, not penalties. Buyer is responsible for all reasonable costs incurred to secure payment. Non-payment does not cancel this Agreement.
12. Confidentiality
This Agreement and all related documentation contain confidential business information. Unauthorized disclosure or use is prohibited.
© 2025 ASR Property Services, Inc. and its divisions. All rights reserved.
